Contactless Pick-Up & Drop-Off FAQ
I created a card online. Can I use contactless pick-up?
Yes. Accounts created online can check out up to 10 items at a time.
Who can use contactless pick-up service?
All New Orleans Public Library cardholders.
Do I need a mask to use the contactless pick-up service?
Masks are encouraged for contactless pick-up service.
Can I request an ILL (interlibrary loan) book for contactless pick-up?
Yes. You can request ILL books and pick them up with contactless pick-up.
What if I have a hold waiting at a location not offering contactless pick-up service?
Currently, we do not offer contactless pick-up at Martin Luther King, Jr. Library. We are working to make holds from this location available as soon as it is possible.
Can I pick up items for multiple people?
Yes, as long as you can provide the Library card account number or verifying information for each account.